Myself and my six friends go on a girls trip every year and this year we decided to go to Costa Rica. We found this particular package through... read more Bookmundi and booked it online. Overall, we had an amazing trip, but we had some hiccups along the way. For example, when we arrived in San Jose we were greeted by a gentlemen who worked for Green World Adventure and told escorted us to hear our transportation was waiting. The driver did not speak any English and could not answer any of our questions. We got dropped off at the hotel in San Jose with a packet of information, but no verbal explanation from anyone. I later found out the guy who was supposed to pick us up from the airport had car issues and they needed a replacement last minute. The next morning we woke up bright and early to go rafting, but the transportation was 30 minutes late. I was not happy with our experience thus far so I called Green World and they explained to me that all the information was in the packet that they gave us: list of vendors, pick up times, confirmation numbers etc. IT IS IMPORTANT to know that Green World is simply the booking agent, they are not a tour guide and will not be with you as you travel to your excursions. Our group was under the impression that someone from Green World would help us every step of the way. After those two hiccups, things started to smooth out, the excurions they selected were absolutely amazing. However, in the itinerary, the "short trail walk" is not a short trail walk it is an hour and a half hike so BE PREPARED. Something that needs to be incorporated in the information packet is how long each excursions is. We did not realize rafting was 4 hours, the Arenal "walk" was more of a hike. So Green World needs to update their information. This eco adventure tour consists of long days and lots of travel to be prepared. Like I mentioned, you rarely see anyone from Green World, however we LOVED Filipe, he was amazing. He should be the designated airport transfer because he knows SO MUCH! Also, be aware you are staying in 3 star hotels. Basic accommodations for short night stays. Overall, we had an amazing experience, but be prepared to be flexible and put your trust in the travel agency.